Help & Support
Having trouble?
If you're having trouble with uploading a PDF, using ARTHR or ordering your paper, get in touch with us at support@newspaperclub.co.uk.
Design & Printing
- Can I have a sample newspaper to look at?
-
We're working on a sample paper, but the easiest thing, right now, for a sample of our colour printing (for above 500 copies) is to get any tabloid newspaper (like The Mirror or The Sun) remove all but 12 pages and that's your sample. The paper and the reproduction will be exactly what we're offering.
Our black and white printing, for 300 copies or less, is similar paper, but slightly larger and taller and the print quality is more like a black and white laser printer.
- Can I have more than 12 pages in my newspaper, or fewer?
-
The reason we're able to make this whole thing cheapish and simplish is that there aren't too many choices. Number of pages is one of those places we don't allow choice. If you're going to do a lot of newspapers and commission some bespoke design from us we might be able to come to an arrangement but normally, most of the time, for now, it's 12-pages only. Once we get the system and everything bedded down we're hoping this will change.
- Can I print black and white and one colour?
-
No. Unlike litho printing, in newspaper printing there isn't a 'third way' between black and white and full colour where you can add a spot colour cheaply.
We can print either black and white or full colour. We can’t do spot colours because it means stocking a huge range of individual inks and it means cleaning out the ink ducts between jobs, which is quite a task on a printer the size of a warehouse.
There is a way to create the same effect. You would design your paper to be black and white with a spot colour, but we'd have to print it using the full colour process and it would cost the same.
- What is the specification for uploading a PDF to Newspaper Club?
-
We've written a page with all the details you need, as well as templates you can download to help you get going.
ARTHR
- What does ARTHR stand for?
-
Automated Real-time Type (and image) Handling Resource.
Ordering
- How much does it cost to print with Newspaper Club?
-
Our pricing information is available over here.
- What payment methods do you accept?
-
We accept the following credit or debit cards, as well as Paypal:
- Visa
- Mastercard
- Solo
- Switch
- How does the ordering process work?
-
To offer you the best prices for printing and delivery Newspaper Club prints and ships once a week. We close our orders for each week's run at 2pm on a Tuesday — your order needs to be in before then to make sure it gets processed in time.
No payment is taken at the time of placing your order. We'll charge your card or Paypal account after we've checked over your order and sent it to print.
Once your order has been checked and payment taken, your papers should be delivered in 7 days, but we'll always try to get them delivered to you by the weekend.
- Do you offer a quicker turnaround time?
-
At the moment, we don't offer expedited shipping or printing, but it's something we'd like to offer in the future.